Privacy Policy

Last updated: April 2026

1. Who We Are

Cuvette Engineering (U) Ltd is a Uganda-registered multi-disciplinary engineering firm based in Kampala, Uganda. We deliver construction, fiber & telecom infrastructure, electro-mechanical works, facility maintenance, security systems, and project management services.

This Privacy Policy explains how we handle personal information collected through our website at cuvetteengineering.com and through any direct communications with us.

2. Information We Collect

We only collect information that you voluntarily provide to us. This includes:

• Contact form submissions — your name, email address, phone number, company name, and the content of your message
• Quote requests — project details, service requirements, timelines, and budget information you share with us
• Job applications — your name, contact details, CV, and any supporting information submitted through our careers page
• Newsletter subscriptions — your email address when you subscribe to receive updates from us

We do not use cookies for tracking, we do not run advertising on our website, and we do not collect any information automatically beyond what your browser sends to any web server (such as your IP address and browser type).

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiries and messages
• Prepare and send engineering quotations and proposals
• Process and review job applications
• Send newsletters and company updates to subscribers who have opted in
• Improve our services and communications based on your feedback

We do not use your information for automated decision-making, profiling, or any purpose unrelated to the service you requested.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Formspree — our contact and quote forms are processed by Formspree (formspree.io), a third-party form service. Your submitted data is transmitted to and stored on their servers in accordance with their own privacy policy.
• Legal requirements — if required by Ugandan law, court order, or regulatory authority, we may be required to disclose your information.
• Service delivery — if your enquiry involves a project requiring subcontractors or specialist partners, we may share relevant project details (not personal contact information) with those parties under confidentiality obligations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected:

• Contact and quote enquiries are retained for up to 2 years for business correspondence purposes
• Job application data is retained for up to 6 months after the position is filled, then securely deleted
• Newsletter subscriber data is retained until you unsubscribe

6. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct any inaccurate information
• Deletion — request that we delete your personal information where there is no lawful reason for us to continue holding it
• Unsubscribe — opt out of newsletter communications at any time by clicking the unsubscribe link in any email or contacting us directly
• Objection — object to how we use your information

To exercise any of these rights, contact us at the details below. We will respond within 14 business days.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or loss. Our website is served over HTTPS (encrypted connection). Access to any stored correspondence is limited to authorised Cuvette Engineering personnel only.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our website contains links to third-party websites including our social media pages (LinkedIn, Facebook, Instagram, X, YouTube, TikTok). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites and encourage you to read their policies separately.

9. Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our website, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always reflect when it was last updated. We encourage you to review this page periodically.